Terms of Service

1.1 Agreement to Terms

By accessing, browsing, or using our Services, including placing orders for food delivery or pickup, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Services.

1.2 Eligibility Requirements

To use our Services, you must:

• Be at least 18 years of age or the age of legal majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Reside in an area where our food delivery services are available
• Provide accurate and complete registration information
• Comply with all applicable local, state, and federal laws

1.3 Account Responsibility

You are fully responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any security breach.

1.4 Updates to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through email notification or prominent notices on our website. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.

"Company," "We," "Us," or "Our"

Refers to Church's Chicken, a food service business operating under the domain chick-churches.click, including all subsidiaries, affiliates, and authorized representatives.

"You," "Your," or "User"

Refers to any individual or entity accessing or using our Services, including registered account holders and visitors to our website.

"Services"

Encompasses our complete range of offerings including but not limited to food preparation, delivery services, website functionality, mobile applications, customer support, and any related features or tools.

"Content"

Includes all text, graphics, images, music, software, audio, video, information, and other materials available through our Services, whether created by us or provided by users.

"Website"

Refers to chick-churches.click and all associated domains, subdomains, and mobile applications operated by Church's Chicken.

3.1 Permitted Use

You may use our Services for the following authorized purposes:

• Browsing our menu and restaurant information for personal, non-commercial use
• Placing legitimate food orders for delivery or pickup
• Creating and maintaining a user account with accurate information
• Communicating with our customer service team regarding orders or inquiries
• Accessing promotional offers and loyalty program benefits
• Providing honest reviews and feedback about our food and services

3.2 Prohibited Use

You are strictly prohibited from using our Services for any of the following activities:

• Engaging in any illegal activities or violating applicable laws and regulations
• Placing fraudulent orders or using stolen payment methods
• Attempting to gain unauthorized access to our systems, servers, or databases
• Interfering with or disrupting the integrity or performance of our Services
• Transmitting viruses, malware, or other harmful computer code
• Harvesting or collecting personal information of other users
• Creating multiple accounts to circumvent restrictions or abuse promotions
• Impersonating any person or entity or misrepresenting your affiliation
• Using automated systems or bots to access or interact with our Services
• Reverse engineering, decompiling, or attempting to extract source code

4.1 Registration Requirements

To access certain features of our Services, you must create an account by providing accurate, current, and complete information including your name, email address, phone number, and delivery address. You agree to update this information promptly when it changes.

4.2 Account Security

You are solely responsible for maintaining the security of your account credentials. You must choose a strong password and keep it confidential. We recommend enabling two-factor authentication when available for enhanced security.

4.3 One Account Policy

Each individual is permitted to maintain only one active account. Creating multiple accounts to circumvent restrictions, abuse promotions, or engage in fraudulent activity is strictly prohibited and may result in permanent suspension of all associated accounts.

4.4 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms, suspicious activity, or any other reason at our sole discretion. You may also delete your account at any time by contacting customer service.

5.1 Food Safety and Quality Standards

Church's Chicken is committed to maintaining the highest standards of food safety and quality. All our food preparation follows strict hygiene protocols and complies with local health department regulations. However, we cannot guarantee that our food products are free from all allergens.

5.2 Allergen Information Disclaimer

IMPORTANT ALLERGEN NOTICE: Our kitchen handles common allergens including wheat, eggs, milk, soy, tree nuts, peanuts, and shellfish. Cross-contamination may occur despite our best efforts. Customers with severe allergies should exercise caution and consult with our staff before ordering.

5.3 Delivery Terms and Timing

Delivery services are available within our designated delivery zones during operating hours. Estimated delivery times are approximate and may vary based on weather conditions, traffic, order volume, and other factors beyond our control. We strive to deliver all orders within 45-60 minutes of confirmation.

5.4 Order Policies

Minimum Order Requirements: A minimum order value of $15.00 (before taxes and fees) is required for delivery orders.

Order Modifications: Orders may be modified or cancelled within 5 minutes of placement. After this window, changes cannot be guaranteed as food preparation may have commenced.

Delivery Zone Restrictions: Delivery is limited to addresses within a 5-mile radius of our location. Some areas may be excluded due to access restrictions or safety concerns.

5.5 Pricing and Payment

All prices are displayed in US dollars and include applicable taxes unless otherwise stated. We accept major credit cards, debit cards, and digital payment methods. Payment is processed immediately upon order confirmation. Delivery fees and service charges apply as displayed during checkout.

5.6 Temperature-Sensitive Item Handling

We take special care in handling temperature-sensitive food items to ensure safety and quality. Hot foods are kept warm during transport, while cold items are properly refrigerated. Upon delivery, we recommend consuming your order promptly to maintain optimal taste and food safety.

5.7 Returns and Refunds

Due to the nature of food products, returns are generally not accepted. However, we stand behind the quality of our food and service. For issues with your order, please review our comprehensive Refund Policy for detailed information about our satisfaction guarantee and refund procedures.

6.1 Our Intellectual Property

All content on our Services, including but not limited to text, graphics, logos, images, recipes, audio clips, digital downloads, and software, is the property of Church's Chicken or our licensors and is protected by copyright, trademark, and other intellectual property laws. Our trademarks, service marks, and trade names may not be used without our express written permission.

6.2 Limited License to Users

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes in accordance with these Terms. This license does not permit you to reproduce, distribute, modify, or create derivative works from our content.

6.3 User Content License

By submitting content to our Services (such as reviews, photos, or comments), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with our business operations and marketing efforts.

6.4 Copyright Infringement

We respect intellectual property rights and expect our users to do the same. If you believe your copyright has been infringed, please contact us at [email protected] with detailed information about the alleged infringement.

7.1 Content Responsibility

You are solely responsible for any content you submit, post, or transmit through our Services. This includes reviews, comments, photos, and any other materials you provide. You represent that you own or have the necessary rights to use and authorize us to use your content.

7.2 Prohibited Content

You may not submit content that is:

• Illegal, harmful, threatening, abusive, or discriminatory
• Defamatory, libelous, or invasive of privacy
• Obscene, pornographic, or sexually explicit
• Infringing upon intellectual property rights
• Containing viruses or malicious code
• Spam, advertising, or promotional in nature
• False, misleading, or deceptive

7.3 Content Removal Rights

We reserve the right, but do not assume the obligation, to review, edit, or remove any user content that violates these Terms or is otherwise objectionable in our sole discretion. We may also preserve and disclose user content if required by law or court order.

7.4 No Endorsement

We do not endorse any user content or opinions expressed by users. User content does not reflect the views of Church's Chicken and should not be attributed to us.

8.1 Service Availability

Our Services are provided on an "as is" and "as available" basis. We do not warrant that our Services will be uninterrupted, error-free, or completely secure. Technical difficulties, maintenance, or other factors may occasionally affect service availability.

8.2 Third-Party Content

Our Services may contain links to third-party websites or content. We do not endorse or assume responsibility for the accuracy, legality, or content of such external sites. Your use of third-party services is at your own risk and subject to their terms of service.

8.3 Professional Advice Disclaimer

Information provided through our Services, including nutritional information and allergen data, is for general informational purposes only and should not be considered professional medical, dietary, or health advice. Consult with qualified professionals for specific health or dietary concerns.

9.1 Maximum Liability

To the fullest extent permitted by law, Church's Chicken's total liability for any claims arising from your use of our Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or $100, whichever is greater.

9.2 Excluded Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages.

9.3 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, or government actions.

11.1 External Links

Our Services may contain links to third-party websites, applications, or services for your convenience. These links do not constitute an endorsement of such third parties or their content, products, or services.

11.2 Third-Party Terms

Your use of third-party services is governed by their respective terms of service and privacy policies. We encourage you to review these documents before using any third-party services.

11.3 No Liability

We are not responsible for the availability, accuracy, or content of third-party services, nor for any damages or losses you may incur from using such services.

12.1 Termination by Company

We may terminate or suspend your account and access to our Services immediately, without prior notice, for any reason, including but not limited to breach of these Terms, fraudulent activity, or violations of applicable laws.

12.2 Termination by User

You may terminate your account at any time by contacting our customer service team or using the account deletion feature in your user settings. Upon termination, your right to use our Services ceases immediately.

12.3 Effect of Termination

Upon termination, all rights granted to you under these Terms will cease, and you must discontinue all use of our Services. Sections relating to intellectual property, indemnification, limitation of liability, and dispute resolution shall survive termination.

13.1 Applicable Law

These Terms and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles.

13.2 Dispute Resolution

Before initiating formal legal proceedings, both parties agree to attempt to resolve disputes through good faith negotiations. If informal resolution fails, disputes shall be resolved through binding arbitration administered by the American Arbitration Association.

13.3 Jurisdiction and Venue

Any legal action or proceeding relating to these Terms shall be brought exclusively in the federal or state courts located in Orange County, Florida, and both parties consent to the jurisdiction of such courts.

13.4 Class Action Waiver

Both parties waive any right to pursue disputes in a class action, representative action, or similar proceeding. Claims must be brought in an individual capacity only.

14.1 Modification Rights

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Changes may be necessary due to legal requirements, business operations, or service improvements.

14.2 Notice of Changes

Material changes to these Terms will be communicated through email notification to registered users, prominent notices on our website, or in-app notifications. Non-material changes may be posted without additional notice.

14.3 Acceptance of Changes

Your continued use of our Services after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the changes, you must discontinue use of our Services.

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on our Services, constitute the entire agreement between you and Church's Chicken concerning your use of our Services.

15.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely achieves the original intent.

15.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless made in writing and signed by our authorized representative.

15.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may freely assign these Terms without restriction.

15.5 Headings

The headings and section titles in these Terms are for convenience only and have no legal or contractual effect.

Church's Chicken

Address: 4401 Floridian Way, Lake Buena Vista, FL 32830, USA

Phone: +1 407-939-5277

Email: [email protected]

Website: chick-churches.click

Customer Service Hours

Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday - Sunday: 10:00 AM - 4:00 PM EST

Response Times

We strive to respond to all inquiries within 24-48 hours during business days. For urgent matters related to food safety or order issues, please call our customer service line for immediate assistance.