Cookie Policy
Understanding how we use cookies to enhance your experience at Church's Chicken
Last Updated: January 15, 2026
1. Introduction
This Cookie Policy explains how Church's Chicken ("we," "us," or "our") uses cookies and similar technologies on our website chick-churches.click ("the Site"). This policy should be read alongside our Privacy Policy, which provides additional information about how we collect, use, and protect your personal data.
By continuing to use our website, you consent to our use of cookies in accordance with this Cookie Policy. If you do not agree with our use of cookies, you can manage your cookie preferences through your browser settings or our cookie consent tool.
As a food service business, we use cookies to enhance your ordering experience, remember your preferences, manage your cart, and provide location-based services for delivery estimation. This policy covers all cookies used across our website, including those used for essential functionality, performance analytics, and marketing purposes.
2. What Are Cookies
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners about user behavior and preferences.
How Cookies Work
When you visit our website, our server sends a cookie to your browser, which stores it on your device. The cookie contains a unique identifier and sometimes additional information. When you return to our website, your browser sends the cookie back to our server, allowing us to recognize you and remember your preferences.
Types of Cookies by Duration
- Session Cookies: These are temporary cookies that are deleted when you close your browser. They are used to maintain your session while browsing our website, such as keeping items in your cart.
- Persistent Cookies: These cookies remain on your device for a specified period or until you delete them. They remember your preferences across multiple visits to our website.
Types of Cookies by Origin
- First-Party Cookies: Set directly by our website and can only be read by our website.
- Third-Party Cookies: Set by external services we use, such as Google Analytics or social media platforms.
3. Why We Use Cookies
We use cookies for several important purposes to enhance your experience on our website:
Essential Website Functionality
- Managing your shopping cart and order process
- Remembering your login status and preferences
- Ensuring website security and preventing fraud
- Balancing server load for optimal performance
Performance Improvement
- Analyzing website traffic and user behavior
- Identifying and fixing technical issues
- Optimizing page loading times
- Understanding which pages are most popular
User Experience Personalization
- Remembering your location for delivery estimation
- Saving your menu preferences and dietary requirements
- Customizing content based on your interests
- Providing relevant restaurant recommendations
Analytics and Statistics
- Measuring website performance and effectiveness
- Understanding customer demographics and preferences
- Improving our menu offerings and services
- Tracking conversion rates and order completion
Marketing and Advertising
- Delivering targeted advertisements based on your interests
- Measuring the effectiveness of our marketing campaigns
- Remarketing to visitors who have shown interest in our products
- Providing personalized promotions and offers
4. Types of Cookies We Use
Below is a detailed breakdown of the specific cookies used on our website, organized by category:
4.1 Strictly Necessary Cookies
These cookies are essential for our website to function properly and cannot be disabled. They are usually set in response to actions you take, such as adding items to your cart or logging in.
4.2 Performance/Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
4.3 Functionality Cookies
These cookies allow our website to remember choices you make and provide enhanced, more personal features.
4.4 Targeting/Marketing Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests.
5. Third-Party Cookies
We work with trusted third-party service providers who may set cookies on our website to provide their services. These partners have their own privacy policies that govern their use of cookies:
Google Analytics
We use Google Analytics to understand how visitors use our website. Google may use cookies to collect information about your visits to this and other websites to provide advertisements about goods and services that may be of interest to you.
Privacy Policy: https://policies.google.com/privacy
Opt-out: Google Analytics Opt-out Browser Add-on
We use Facebook Pixel to measure the effectiveness of our advertising campaigns and provide personalized content.
Privacy Policy: https://www.facebook.com/privacy/policy/
Ad Preferences: Facebook Ad Preferences
Other Advertising Partners
We may work with other advertising networks and analytics providers. When we do, we will update this policy to include information about their cookies and privacy practices.
6. Cookie Duration
The length of time cookies remain on your device varies depending on their type and purpose:
Session Cookies
These cookies are automatically deleted when you close your browser. They include:
- Session management cookies (PHPSESSID)
- Security tokens
- Temporary cart data
Persistent Cookies
These cookies have specific expiration dates:
7. How to Manage Cookies
You have several options for managing cookies on our website:
7.1 Browser Settings
You can control cookies through your browser settings. Here are instructions for popular browsers:
Google Chrome
- Click the three dots menu in the top-right corner
- Select "Settings"
- Click "Privacy and security" in the left sidebar
- Select "Cookies and other site data"
- Choose your preferred cookie settings
- To block all cookies, select "Block all cookies"
Mozilla Firefox
- Click the menu button (three horizontal lines)
- Select "Settings"
- Click "Privacy & Security" in the left panel
- Under "Cookies and Site Data," click "Manage Data"
- Select websites and click "Remove Selected" or "Remove All"
- Adjust cookie settings using the dropdown menu
Apple Safari
- Click "Safari" in the top menu bar
- Select "Preferences"
- Click the "Privacy" tab
- Use the "Block cookies" options to manage cookie settings
- Click "Manage Website Data" to remove specific cookies
Microsoft Edge
- Click the three dots menu in the top-right corner
- Select "Settings"
- Click "Cookies and site permissions" in the left sidebar
- Select "Cookies and site data"
- Choose your preferred cookie settings
- Use "See all cookies and site data" to manage individual cookies
7.2 Opt-Out Links
For specific services, you can opt out directly:
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on
- Facebook Advertising: Manage your Facebook Ad Preferences
- Industry Opt-out: Digital Advertising Alliance Opt-out Page
7.3 Our Cookie Consent Tool
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences by category
You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer or clearing your browser cookies and revisiting our site.
8. Consequences of Disabling Cookies
While you have the right to disable cookies, doing so may limit your ability to use certain features of our website:
Essential Functions That May Not Work
- Shopping cart functionality - items may not stay in your cart
- User account login and authentication
- Order placement and checkout process
- Delivery location services
- Site security features
Enhanced Features You May Lose
- Personalized menu recommendations
- Saved dietary preferences and allergen information
- Location-based restaurant suggestions
- Customized promotions and offers
- Language and regional preferences
Analytics and Improvements
Disabling analytics cookies means we won't be able to:
- Understand how you use our website to make improvements
- Identify and fix technical issues you may encounter
- Optimize our menu offerings based on customer preferences
- Measure the effectiveness of our services
9. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you don't want to be tracked. Currently, there is no industry standard for how websites should respond to DNT signals.
Our current approach to DNT signals:
- We do not currently respond to DNT signals automatically
- You can still control tracking through our cookie consent tool
- You can opt out of specific tracking services using the links provided in this policy
- Browser cookie settings take precedence over DNT signals on our website
We are monitoring industry developments regarding DNT signals and may update our practices in the future.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:
- We will update the "Last Updated" date at the top of this policy
- For material changes, we may display a notification on our website
- We may send email notifications to registered users about significant changes
- Continued use of our website after changes constitutes acceptance of the updated policy
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and how you can control them.
11. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:
Contact Information
Church's Chicken
4401 Floridian Way, Lake Buena Vista, FL 32830, USA
Phone: +1 407-939-5277
Email: [email protected]
Data Protection
For specific privacy and data protection inquiries:
Email: [email protected]
We aim to respond to all inquiries within 48 hours during business days.
12. More Information
For more information about cookies and online privacy, you may find these resources helpful:
General Cookie Information
- All About Cookies - Comprehensive guide to cookies
- Cookiepedia - Cookie database and information
- Your Online Choices - European advertising preferences
Browser Help Pages
- Chrome Cookie Settings
- Firefox Cookie Information
- Safari Cookie Management
- Microsoft Edge Cookie Settings
Related Policies
Please also review our other policies for a complete understanding of our data practices:
- Privacy Policy - How we collect, use, and protect your personal information
- Terms of Service - The terms governing your use of our website
- Refund Policy - Our policies regarding refunds and cancellations
Need Help?
If you have specific questions about cookies or need assistance managing your preferences, our customer service team is here to help. Contact us at +1 407-939-5277 or [email protected].